Sample Letters
These resources are only to be used after reading the relevant fact sheet.
- Letter to Insurer: Can’t pay my excess
- Letter to Insurer: Request for progress on claim after insurer’s failure to reply
- Letter to Financial Ombudsman Service Code Compliance: regarding delayed claim
- Letter to Financial Ombudsman Service: lodging a dispute
- Letter to Insurer: raising a dispute
- Letter requesting your insurance report
- Letter to an Insurer about motor accident debt: Paying the debt
- Letter to an Insurer about motor accident debt: Requesting Repayment Arrangement
- Letter to an Insurer about motor accident debt: Request to waive debt
- Letter to an Insurer about motor accident debt: Insurer’s failure to respond or decision to reject a hardship request
- Letter to Financial Ombudsman Service: Complaint about Insurer’s failure to respond to hardship request
- Letter to an Insurer about motor accident debt: Disputing the amount claimed






